Contact information

CONTACT INFORMATION

We’re here to help.

For questions about our products, orders, deliveries, returns, replacements, or any other enquiries, please get in touch with the Vasonn Customer Support Team using the details below.

Vasonn India

Address:
Nilan Sagar, 215 Road Number 3
Jawahar Nagar, Goregaon West
Mumbai – 400104
Maharashtra, India

Email: vasonnindia@gmail.com

Website: vasonn.com

Customer Support Hours: 10:30am to 6:30pm (Monday to Saturday Only)

For order-related enquiries, please include your order number and registered contact details so we can assist you more efficiently.

Order & Delivery Support

For questions regarding:

  • Order status or tracking
  • Shipping and delivery
  • Damaged or incorrect products
  • Returns, replacements or refunds
  • Order cancellations

Please contact our customer support team with your order number and details of your enquiry.

For damaged, broken, defective, missing or incorrect products, please refer to our Return & Refund Policy for claim requirements, including the applicable unboxing-video requirements.

Product Enquiries

If you need help with product information, specifications, availability or choosing the right Vasonn product, feel free to contact us through email.

Our team will be happy to assist with available product information.

International Order Enquiries

Vasonn.com currently provides standard online shipping within India.

For international order enquiries, please contact us through email with the products you are interested in and your delivery country/location.

International orders may be arranged on a case-by-case basis, subject to product eligibility, shipping availability, applicable charges and confirmation from Vasonn.

Business & General Enquiries

For business, partnership, bulk-order or other general enquiries, please contact:

Email: vasonnindia@gmail.com
Contact Us on: +91 99202 51995 / +91 98336 77165

Important

Please ensure that you communicate with Vasonn only through the official contact details published on Vasonn.com.

Vasonn will never request sensitive information such as your OTP, UPI PIN, CVV or banking password through email, WhatsApp, telephone or social media.